- Contact Simple be before returning any items.
- You can return the product within 14 days of delivery.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- Want to switch to another size of the same product? or Want to switch to another product? You can do that, just contact us.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Simple be before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Simple be and gives information relevant and the reason for complaint.
You can return the product(s) to us in their original conditions within 14 days of delivery. The product must be in new condition. The product must be returned in its original packaging, with hangtags attached. Packages are your responsibility until they reach our warehouse. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Simple be suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Simple be will check the conditions of the product as soon as received and make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Simple be is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product? or Want to switch to another product?
The easiest way is to send us an e-mail, return the product you have received for a refund and place a new order for the product you wish to receive.
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us (write to firstname.lastname@example.org)
For packages that are not cashed at your post office (or courier deposit) within 14 days, Simple be reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: email@example.com